September 2014 Newsletter More
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Security Made Simple with More
Apple iOS 8: Family Shari More
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Current News
Apple's Product Unveiling Event (9/10/2014)
This week Apple announced several new products we can all look forward to. The event, help Sept 9, 2014 at 10 AM PT, first kicked off with the Apple website down, including a "We'll be back." and countdown message until the true start. Then began the live stream of the actual event, a moment many were waiting for (and speculating on what to expect). After a video on innovation and a few words from Tim Cook, the announcements began, starting with the iPhone.

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Time Warner Cable's Ongoing Investigation (9/5/2014)
If you are one of the 11.4 million subscribers to Time Warner Cable's high-speed data plans, you're probably feeling as frustrated with their service lately as we are. TWC is currently in the process of being bought by rival Comcast Corp. for approximately $45 billion. After a recent nationwide outage in Augus, the deal is now being reviewed by the Federal Communications Commission. The cause of the problem, leaving subscribers without Internet for hours, is still being investigated. While the FCC reviews the deal between Comcast and Time Warner Cable, Time Warner is also facing a $1.1 million debt to the FCC. TWC will pay this to resolve their outage reporting violations and will also submit a three year plan to comply with reporting rules in the future.

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Kill Switch: Reducing Phone Theft (08/27/2014)
In 2013, about 3.1M devices in the United States were stolen, nearly doubling the previous year according to Consumer Reports. In an attempt to eliminate this crime of convenience, lawmakers are working towards the requirement of a kill switch on all smartphones sold. Kill switch software allows consumers to disable a phone once reported stolen and only reactivate the device with a correct password or PIN.

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MCG Announcement
I am very pleased to announce Rebecca Pritts has been promoted to Chief Executive Officer of MCG, Inc. effective July 1, 2014. Rebecca will be assuming direct responsibility for the day to day operation of the company including Project Management, Finance and Accounting, Budgetary Planning, Statistical Analysis, Purchasing, Service Delivery and Human Resources. This is an exciting time for MCG, Inc. and I look forward to continued success of the company with Rebecca in her new role.

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Microsoft's Exchange Online Outage (6/24/2014)
Just a day after the Lync instant messaging service suffered a global outage, Microsoft is now also experiencing problems with Exchange Online. The cloud email service outage started a little after 8 a.m. this morning. Customers are unable to send and receive emails, and many report long hold times when trying to contact customer service regarding the issue. Microsoft Office 365 Service Health Dashboard does not indicate any issues taking place, but a bulletin posted to the Office 365 forum states a “degraded network infrastructure” is causing the issues – an explanation that may sound familiar since it’s the same one Microsoft gave yesterday when Lync was down. Without any concrete information, customers are now frustrated at both the outage and the lack of customer service.

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Apple iOS 8: Family Sharing (06/05/2014)
Among the many exciting new features and updates announced during Apple's Worldwide Developers Conference this week was a spotlight on family, specifically family sharing through the new iOS 8 software. Without having to share accounts or passwords, up to six people within your family can share purchases from iTunes, iBooks and the App Store. In addition, families can all contribute to the same photo album, share a family calendar, and even find each other's lost devices. Family purchases can be bought using the same credit card, allowing parents' to approve their kids' spending right from their own device. Apple says its the "new way to bring harmony to your family's digital life".

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Security Made Simple with Sophos Cloud (05/27/2014)
We're excited and you should be too - we've made the move to Sophos Cloud security. We will be introducing this to clients as their anti virus and content management needs come up for renewal. With a management console hosted in the cloud by Sophos and no server to install, Sophos provides easy and effective protection while reducing the on site support needs for anti virus and content management.

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MCG Starts 30th Anniversary Celebration (01/01/2014)
It is hard to believe but 30 years ago, when Cisco was getting started, so was a company called Microcomputer Consulting Group.  Along with Dell, Bain Capital and a host of others.  Join us as we begin our celebration of the last 30 years.  Look for promotions, customer recognitions, and other special notes throughout the year.  For January, we begin the celebration with a special $30 savings on a personal copy of redBoomerang.  To take advantage, just call the office to sign up.

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Looking For A Technology Company For All of Your Needs
Find out what many businesses with little or no Information Technology presense have. By incorporating MCG's Managed Resources plan into your budget, you can take advantage of fixed price coverage for your network, software, and communications. Use our Help Desk for questions and problems for an unlimited time. And count on monthly visits to your office to perform proactive maintenance on your servers and workstations. Give a call today to find out more details or get a quote.

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