With the importance of email growing constantly, the need to have unfettered access all day has increased. When email is not working – either because your Internet connection is down, your internal network is down, or your hosting company is down, can be frustrating and cause delays with business processing.
Of more importance is what happens to your email when you are unable to get it. For many companies, losing their email would be embarrassing and potentially destructive to the business. Unless you are prepared to handle the interruption of email delivery your company could be faced with bouncing emails back to the sender saying your email system is not available, or could not be reached.
To resolve the potential for this problem, MCG can offer a service to monitor your email delivery availability and when an interruption is detected, automatically store your emails to a temporary location until the service is restored. When service is restored, your emails will automatically be delivered without the sender having any idea there was a problem. This service costs pennies per day to have, and is extremely easy to set up. It remains transparent to all involved.
Additionally, if your email system is down for an extended period of time, the same email service to queue your emails will allow you to view them through an Internet web site for a small additional fee. This will ensure you are able to stay current with email even when you are experiencing other systems related problems.