We understand the critical role that technology plays in today’s business landscape. As a leading managed IT service provider, we are dedicated to empowering organizations with innovative solutions and comprehensive support.

With our expertise and a wide range of services, we offer a seamless blend of technical proficiency and personalized customer care. Whether it’s IT outsourcing, helpdesk support, system integration, or consulting, we have the knowledge and resources to drive your business forward.

Trust us to optimize your technology infrastructure, enhance efficiency, and deliver exceptional results. Explore our services and unlock the true potential of your business today.

Discover our extensive range of services designed to optimize your IT infrastructure:

  • IT Outsourcing: Streamline your operations by entrusting your IT infrastructure management to our experienced professionals.
  • Managed Resources: Experience proactive and comprehensive care for your servers, workstations, printers, and communications equipment.
  • Helpdesk: Enjoy reliable and responsive support for all your desktop and laptop-related issues, ensuring uninterrupted productivity.
  • Onsite Support: Receive hands-on assistance from our skilled technicians to address your IT challenges directly at your location.
  • Remote Monitoring: Benefit from proactive issue resolution through continuous monitoring of your systems to minimize downtime.
  • Co-Managed IT Support: Collaborate with our experts to complement your existing IT team, maximizing efficiency and expertise.
  • System Integration: Seamlessly integrate your IT systems to enhance operational efficiency and drive business growth.
  • Consulting: Leverage our industry expertise to optimize your technology infrastructure and align it with your business objectives.

Trust MCG Managed Resources to provide you with the reliable solutions and exceptional support you need. Let us empower your organization to thrive in the digital era. Explore our services and unlock the true potential of your business today.

IT Outsourcing – Streamline Your Operations with IT Outsourcing

Simplify your business operations and focus on what matters most by leveraging our IT outsourcing services. Our team of experts becomes an extension of your organization, taking care of your IT infrastructure while you concentrate on core activities.

By choosing us as your IT-managed service provider, you gain access to a dedicated team equipped with the latest knowledge and certifications. Benefit from cost-efficient services tailored to your specific requirements, ensuring seamless operations and improved productivity.

Let us handle hardware and software maintenance, on-site support, and help desk services. Experience the advantages of IT outsourcing and propel your business forward.

Managed Resources – Proactive Management through Managed Resources

Experience peace of mind knowing that your network systems are proactively managed with our comprehensively managed resources. Our approach, inspired by the HMO concept in health care, ensures that all aspects of your servers, workstations, printers, and communications equipment are taken care of for a fixed monthly fee.

When you partner with us, your trusted IT provider management, our certified experts can provide ongoing maintenance, updates, and optimization, ensuring the smooth and secure functioning of your technology infrastructure. Our proactive approach minimizes potential issues and maximizes system uptime, allowing your business to operate efficiently and stay ahead of the competition.

Seamless Integration: Harnessing the Power of Hybrid IT Services

With the right blend of on-premises and cloud services from a reliable managed IT solutions provider, businesses can achieve seamless integration, improved performance, and enhanced scalability.

At MCG Managed Resources we specialize in delivering top-quality hybrid IT services that enable organizations to leverage the best of both worlds. Our experienced team understands the complexities and challenges associated with hybrid environments, and we have the expertise to design, implement, and manage a robust hybrid IT infrastructure tailored to your unique business requirements.

By seamlessly integrating your on-premises infrastructure with cloud resources, you can unlock a host of benefits, including enhanced flexibility, increased agility, and cost optimization. Our comprehensive approach ensures that your systems, applications, and data work harmoniously across hybrid environments, enabling smooth operations and uninterrupted workflows.

Onsite Support – Onsite Support for Hands-On IT Assistance

Experience reliable hands-on IT assistance with our onsite support services. Our skilled technicians are readily available to address your IT challenges directly at your location. Whether it’s hardware issues, software troubleshooting, or network configurations, we provide prompt and efficient solutions to minimize downtime and maximize productivity.

With our expertise and responsive support, you can focus on your core business activities, knowing that your IT infrastructure is in capable hands. Trust us to deliver personalized and tailored assistance, ensuring smooth operations and seamless technology integration.

 

Remote Monitoring – Proactive Issue Resolution through Remote Monitoring

Stay ahead of potential IT issues with our proactive remote monitoring services. Our advanced monitoring tools continuously track the health and performance of your systems, detecting potential problems before they impact your operations.

With real-time alerts and detailed insights, our certified experts can swiftly identify and resolve issues, ensuring minimal disruptions to your business. Through remote monitoring, we provide a proactive approach to maintaining the stability and security of your technology infrastructure.

Experience peace of mind knowing that your systems are monitored around the clock, allowing you to focus on your core business objectives.

 

Co-Managed IT Support – Collaborative Solutions with Co-Managed IT Support

Unlock the power of collaboration with our co-managed IT support services. We understand that every organization has unique IT requirements and capabilities. With our co-managed approach, we work alongside your existing IT team to complement their skills and expertise.

As one of the top IT-managed service providers, we can achieve optimal results by leveraging our combined knowledge and resources. Our collaborative solutions provide the flexibility to assign specific tasks, projects, or ongoing support based on your needs.

Benefit from the shared responsibility and enjoy enhanced efficiency, improved productivity, and seamless technology management. Experience the power of collaboration with our co-managed IT support services.

 

System Integration – Seamless Integration of IT Systems for Enhanced Efficiency

Achieve enhanced operational efficiency with our system integration services. Our expert team specializes in seamlessly integrating your IT systems to streamline workflows and optimize performance.

We assess your unique requirements and design customized solutions that align with your business objectives. From software integration to network infrastructure consolidation, we ensure smooth data flow and eliminate redundant processes.

Experience increased productivity, reduced complexity, and improved collaboration across your organization. With our system integration expertise, your technology infrastructure becomes a powerful tool that drives business growth and accelerates success.

 

Consulting – Customized Consulting to Optimize Your Technology Infrastructure

Maximize the potential of your technology infrastructure with our tailored consulting services. Our industry experts work closely with you to understand your business challenges and goals. We conduct comprehensive assessments of your current IT systems, identifying areas for improvement and opportunities for innovation.

Based on our findings, we provide strategic recommendations and a roadmap to optimize your technology infrastructure, aligning it with your business objectives. Whether it’s implementing cloud-based solutions, ensuring compliance with industry standards, or driving digital transformation, our customized consulting services empower you to make informed decisions and achieve long-term success.

 

Transform Your Business with MCG Managed Resources

Ready to take your business to new heights? MCG Managed Resources is here to help you harness the power of technology and drive your organization’s success, we are your reliable managed IT solutions provider.

With our comprehensive range of IT services, including IT outsourcing, managed resources, helpdesk support, system integration, and consulting, we have the expertise and experience to meet your unique needs.

Our dedicated team of professionals is committed to providing top-notch solutions that streamline your operations, enhance efficiency, and maximize productivity.

Contact us today at 212-244-8985 or email us at [email protected] to learn how MCG Managed Resources  can transform your business!

Frequently Asked Questions

A managed IT service provider is a company who offers outsourced IT service and support for all of your technology needs for a predictable fixed cost.

  1. Remote network monitoring of equipment and services to identify issues proactively and remediate
  2. Help Desk to respond to issues/problems/questions as needed
  3. Budgeting assistance and equipment lifecycle management
  4. Advanced security to protect against threats
  5. Operating system update application and management
  6. Onboarding / offboarding of employees
  7. Access to licensing for common solutions (ex. Email, Office applications, Adobe)
  8. Data backups
  9. Disaster recovery planning
  10. Quarterly Business Reviews to assess technology needs are matching business goals
  11. Consulting for ongoing technology projects
  1. Remote network monitoring of equipment and services to identify issues proactively and remediate
  2. Help Desk to respond to issues/problems/questions as needed
  3. Budgeting assistance and equipment lifecycle management
  4. Advanced security to protect against threats
  5. Operating system update application and management
  6. Onboarding / offboarding of employees
  7. Access to licensing for common solutions (ex. Email, Office applications, Adobe)
  8. Data backups
  9. Disaster recovery planning
  10. Quarterly Business Reviews to assess technology needs are matching business goals
  11. Consulting for ongoing technology projects
  1. Remote network monitoring of equipment and services to identify issues proactively and remediate
  2. Help Desk to respond to issues/problems/questions as needed
  3. Budgeting assistance and equipment lifecycle management
  4. Advanced security to protect against threats
  5. Operating system update application and management
  6. Onboarding / offboarding of employees
  7. Access to licensing for common solutions (ex. Email, Office applications, Adobe)
  8. Data backups
  9. Disaster recovery planning
  10. Quarterly Business Reviews to assess technology needs are matching business goals
  11. Consulting for ongoing technology projects
  1. Remote network monitoring of equipment and services to identify issues proactively and remediate
  2. Help Desk to respond to issues/problems/questions as needed
  3. Budgeting assistance and equipment lifecycle management
  4. Advanced security to protect against threats
  5. Operating system update application and management
  6. Onboarding / offboarding of employees
  7. Access to licensing for common solutions (ex. Email, Office applications, Adobe)
  8. Data backups
  9. Disaster recovery planning
  10. Quarterly Business Reviews to assess technology needs are matching business goals
  11. Consulting for ongoing technology projects

Address inefficiencies with technology related business processes

Introduce new technologies as they become available sooner than in house teams can

  1. Remote network monitoring of equipment and services to identify issues proactively and remediate
  2. Help Desk to respond to issues/problems/questions as needed
  3. Budgeting assistance and equipment lifecycle management
  4. Advanced security to protect against threats
  5. Operating system update application and management
  6. Onboarding / offboarding of employees
  7. Access to licensing for common solutions (ex. Email, Office applications, Adobe)
  8. Data backups
  9. Disaster recovery planning
  10. Quarterly Business Reviews to assess technology needs are matching business goals
  11. Consulting for ongoing technology projects

Address inefficiencies with technology related business processes

Introduce new technologies as they become available sooner than in house teams can

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