The most important aspect of MCG’s service is their timely response to our needs. I would recommend them to another company looking for a technology partner.
MCG has been very responsive in emergencies and has done a great job in keeping our network and desktops running and up-to date.
Consolidated Flooring of Chicago
Vortex Commercial Flooring of Chicago was acquired by Consolidated Carpet in October 2019 and was renamed to Consolidated Flooring of Chicago. The business is a premier commercial flooring company servicing its customers in the Chicago area, and a perfect partner for Consolidated, which is likewise a large commercial flooring concern based in NY/NJ. Consolidated was using MCG, Inc. for outsourced IT and the first project for the acquisition was to implement a new email system under its new identity and to integrate their website with the Consolidated website. Once this was completed, MCG, Inc. assisted with several projects to update security, improve disaster recovery, and upgrade remote access. In May, 2020, MCG, Inc. became the outsourced IT firm managing all IT related support for the Chicago and Addison offices. Since then we have worked closely together to navigate the Work From Home World and to begin the process of moving their critical data and systems to the cloud. Future projects to be considered include a new VOIP phone system, a completion of migration of servers to the cloud, and further integrations with the NY/NJ systems.
Despite the usual April showers, it is still starting to feel more spring-like outside. This month, we found out about a new malware named Silver Sparrow and learned details of the agreement between SonicWall and SentinelOne. Plus, we included a quick how-to video on showcasing your availability in Outlook mobile.
Lastly, an employee spotlight: please join us in congratulating both Joe Larrosa and Quaid Pollonais for completing the Datto RMM certification this year – good job Joe L and Quaid!