Based on the HMO concept in health care, MCG brings a unique approach to the management and support of your network systems. For a fixed monthly fee, MCG will incorporate all basic care for your servers, workstations, printers, and communications equipment. Included in this fee is unlimited telephone technical support, proactive visits to ensure equipment is operating efficiently, reactive visits if necessary, and monitoring of vital operations like email, backup, and Internet connectivity. The plan even provides a discount on other MCG services and includes installation and setup of any workstation equipment purchased through MCG.
Managed Resources (MR) is perfect for a business with limited or no technology professionals in house. MR is also applicable for an organization looking to outsource their technology needs. Business owners like this plan because it allows them to budget technology expenses while reducing the unpredictability of managing technology.
For additional information please contact us at [email protected].